By purchasing Body By EV coaching services, you agree to the following terms and conditions:
All coaching services, meal plans, macros, and recommendations are customized based on the information you provide. It is your responsibility to complete all intake forms accurately and thoroughly.
Coaching services are provided for informational and educational purposes only and are not intended to replace medical advice, diagnosis, or treatment.
Your coaching service may include direct access to your coach via email, app messaging, or other approved communication platforms, as well as scheduled check-ins, touchpoints, plan updates, educational resources, and accountability support depending on the program selected.
Body By EV and RTC Fitness coaching services do not include medical diagnosis, therapy, counseling, or treatment of health conditions.
Payment is due according to the pricing and billing option selected at checkout.
* Paid-in-full programs are charged in full at the time of purchase.
* Payment plan options are part of a fixed-term coaching commitment and require all scheduled payments to be completed.
Due to the customized and time-intensive nature of coaching services, all payments are non-refundable.
Clients enrolled in payment plans authorize RTC Fitness and Body By EV to process recurring payments according to the agreed billing schedule until the commitment term is completed.
Certain Body By EV coaching programs require a minimum commitment period, which will be clearly stated at checkout.
By enrolling in a commitment-based coaching program, clients agree to complete the full commitment term and associated payments regardless of participation level, usage, or results.
Failure to participate in coaching does not remove the client’s financial responsibility for the agreed commitment term.
EV Sustain is an ongoing recurring coaching membership billed every 4 weeks until canceled.
Clients may cancel EV Sustain by providing written notice at least 10 business days prior to their next scheduled billing date.
Cancellation requests submitted fewer than 10 business days before the next billing date may result in one final recurring charge before cancellation takes effect.
Payments already processed are non-refundable.
Clients may choose to discontinue participation in coaching services at any time; however, all payments associated with the original coaching commitment remain required and non-refundable.
For clients enrolled in fixed-term payment plans, canceling participation does not cancel remaining scheduled payments tied to the agreed program term.
Requests to pause coaching services due to travel, illness, or other life events may be considered on a case-by-case basis. Approval of pauses is at the discretion of Body By EV and RTC Fitness.
Results vary by individual and are influenced by many factors, including adherence, lifestyle, consistency, medical history, stress, sleep, and personal health conditions.
Body By EV and RTC Fitness do not guarantee specific outcomes or results.
By enrolling in coaching services, you acknowledge that:
* You are responsible for your own health and well-being.
* You have disclosed any known allergies, sensitivities, injuries, medications, or health concerns that may impact your coaching recommendations.
* You agree to communicate honestly and consistently with your coach throughout the coaching process.
* You understand that results depend largely on personal adherence and consistency outside of coaching sessions and recommendations.
Your personal information, health information, progress data, and coaching communication will remain confidential and will not be shared outside of RTC Fitness or Body By EV without your consent unless required by law.
Information is stored securely and used only for the purpose of delivering coaching services and improving the client experience.
Body By EV and RTC Fitness reserve the right to update, modify, or adjust coaching services, program structure, communication methods, educational materials, or membership offerings at any time in order to improve the client experience.
Clients will be notified of any material changes affecting their current coaching services.
By purchasing coaching services, clients agree not to initiate chargebacks or payment disputes for services already delivered or commitment-based coaching programs agreed to at checkout.
Any billing concerns should first be directed to RTC Fitness or Body By EV for resolution.